Return Policy
Introduction
This Return Policy outlines the terms and conditions under which you may return products purchased from Dicks Dental (https://monkeybusiness.enterprises).
Return Eligibility
To be eligible for a return, your item must be:
- Purchased within [number] days of the delivery date
- In the original, unused condition with all original packaging
- Accompanied by the original purchase receipt or order confirmation
Return Process
- Contact Us: Please contact our customer support team at [email protected] to initiate a return. Provide your order number and reason for return.
- Shipping: You will be responsible for shipping the returned item to the address provided by our customer support team. We recommend using a trackable shipping service.
- Refund: Once your returned item is received and inspected, we will issue a refund to your original payment method. Please allow [number] business days for the refund to process.
Non-Returnable Items
Certain types of products cannot be returned, such as:
- Custom or personalized items
- Digital downloads
- Perishable goods
Exceptions
While we strive to accommodate all returns, we reserve the right to refuse returns or exchanges for items that are damaged, worn, or missing parts due to reasons other than our error.
Questions
If you have any questions about our Return Policy, please contact our customer support team.